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How “Accident Management” Began

I was recently interviewed to provide a perspective on the origins of the fleet accident management and safety services business. This seemed like a worthwhile cause and I felt it could also provide...

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More Women Drive than Men: What It Could Mean for Fleets

I recently read a study that noted, for the first time ever, there are more women driving on U.S. highways than men.  More than a statistical curiosity, though, it may portend changes in the kinds of...

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Are Your Drivers Falling Asleep at the Wheel?

I just read a shocking statistic:  a study by the Centers for Disease Control Prevention released this year found that 4.2 percent of surveyed drivers in 19 states admitted to having fallen asleep at...

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Seat Belts and Smartphones: When to Cheer about “86%” and When Not to Cheer

I read recently a news item that represents a victory of sorts: 86 percent of all Americans now use their vehicle seat belts.  Considering that once upon a time  (back in 1983) the number was 14...

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The War between Auto Engineers and Repair Technicians and the Daunting Repair...

Part One of a Series on Crash Repairs I can remember when I first entered the accident management business in the early 1980s and Chrysler introduced its legendary K-Cars. Recently, I actually saw one...

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The War between Auto Engineers and Repair Technicians and the Daunting Repair...

Part Two of a Series on Crash Repairs I started this discussion with my last post about the challenges the collision repair industry faces posed by the wizardry of auto makers’ engineers.  The...

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The War between Auto Engineers and Repair Technicians and the Daunting Repair...

Part Three of a Series on Crash Repairs One of the hot presentations at the International Body Shop Symposium I attended in Montreux, Switzerland earlier this year was “The Future is Lightweight.”  To...

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An Unintended Consequence of Emerging Vehicle Safety Technology: Hidden Fleet...

On balance, technological advances are proving to be beneficial to fleets.  Vehicles are safer than ever before and get better fuel economy.  When used properly, wireless communications are also...

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Amid the Season’s Celebrations, Let’s All Be Mindful of the Elevated Risks of...

With or without the influence of libations, we all become more excitable and enthusiastic during the winter holidays. It’s simply natural and enjoyable, and we all deserve celebrations at this time of...

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Emerging Issues in the Age of the Event Data Recorder

We now live in an age when every turn, stop, speedometer reading, hard braking event, hard steering event and jerky maneuver we make — even every time we start and shut down the engine in our vehicle —...

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